West Denton Community Centre
Aura Community & Leisure were brought in by Newcastle City Council to interim manage West Denton Community Centre in August 2012, following the liquidation of the previous management company. This was based on Aura’s skills and expertise in the management of community based facilities and its ability to mobilise and provide high quality services in short periods of time through its existing partnership with the Authority.
The initial contract was for a 7 month period, up until 31 March 2013, during which Aura have been responsible for full operational management of the centre, allowing Aura to bring expertise in areas such as staffing, finance and reporting. Following Aura’s initial success, the contract has been extended on short-term basis.
During its interim management of West Denton Community Centre, Aura aims to address any outstanding operational issues whilst developing the activity offerings and increase footfall and participation in order to bring the Centre back into the heart of the community.
The centre comprises a variety of rooms and out buildings available for long or short term hire as well as an international standard indoor bowling green which is available for bowling leagues, competitions and casual play. Standard opening hours are from 9.30am until 8.30pm weekdays and weekends from 10.00am until 2.00pm however we do offer additional hours of operation where demand requires.
There are currently over 450 bowls members and over 30 weekly activities running at the centre which are available to the local community; weight loss classes, children’s dance sessions, music clubs, crafts and church groups. We also have a number of corporate bookings such as training sessions and capacity for office lets.
The majority of activities are accessed by the local community however; we also attract a number of private functions, such as children’s parties, from further afield.
Our dedicated administration team coordinate all aspects of the booking whilst a separate team of on site staff oversee all community activity and ensure excellent levels of customer service are met.
For more information about West Denton Community Centre visit www.wdcc.communitybookings.co.uk.